Once you have placed an order on our web site, we shall proceed to verify your identity and arrange delivery.

Verification:

In order to prevent fraud,we have to verify the ownership of the payment via some methods.if you are new to OgameBay or you make a large quantity of order,we may ask you to provide your perfect instrument ,such as identity card ,driver card and etc.if you are still a children ,please ask your parents to help you to place the order.

Delivery Method:

Once verified,we will aim to arrange the delivery to you at once.this may mean meeting your character ingame.Generally speaking,we only deliver the gold via face-to-face,in this case,we can make sure that you must get the gold.when we can’t contact you ingame,we will make a call to you and tell you this situation,if you can login game,we will wait for your character ingame;if you can’t login game now,please contact us via live help system when you can login game,and then,we will arrange the gold delivery.

Power Leveling services shall be completed within the time-frame agreed upon when purchasing. If you have any queries about our delivery process,please contact us via Live Help system on our site,our staff will help you solve it at once.Thank you.